**Shipping Policy**
Thank you for choosing to shop with us! We're dedicated to providing you with an exceptional shopping experience, including efficient shipping and delivery services. Please take a moment to review our shipping policy.
1. Processing and Handling Time:
All orders will be processed and shipped within 4 business days from the date of order placement, unless otherwise specified. Business days include Monday through Friday, excluding weekends and major holidays.
2. Out of Stock Items:
If an out-of-stock item affects your order, we will provide you with an estimated restock date and offer you the option to either wait for the item to become available or to proceed with a partial shipment of the in-stock items. If you choose to wait, we will prioritize shipping your complete order as soon as all items are back in stock. If an item in your order is out of stock, all items will be shipped together in the same order when all inventory is in stock.
3.. Estimated Delivery Times:
The estimated delivery time is calculated based on the shipping method you choose and your delivery address. Please note that delivery times are estimates and not guarantees. Delays due to unforeseen circumstances such as weather, customs processing, or carrier-related issues are beyond our control.
4. Tracking Information:
Once your order has been shipped, you will receive an email containing tracking information. This information will allow you to track the progress of your package and monitor its estimated delivery date.
5. Shipping Fees:
Shipping fees are determined based on your selected shipping method, order weight, and delivery location. Shipping costs will be displayed during the checkout process before you finalize your order.
6. International Shipping:
At this time we do not offer shipping outside of the United States.
7. Address Accuracy:
Please ensure that your shipping address is accurate and complete to prevent any shipping delays or issues. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
8. Contact Us:
If you have any questions or concerns about your order's shipping status or any other related inquiries, please don't hesitate to contact our customer support team at rachel@liv-holistic.com
By placing an order with us, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and are committed to ensuring a smooth and timely delivery of your purchased items.